That the moment myself and the Executive Chef we get really really upset, when I saw the waitress lady came all the way from the Steak house restaurant to Gate bar, saying her another colleague not to serve us drink. Never mind, However, we left the restaurant on the spot, and we all went to the Tokyo steak house & sushi restaurant outside the hotel.Īfter we came back to the hotel, we went to the casino again to play, after sometimes we decided to have a drink in the Gate bar. In fact, the restaurant was empty with only three guests.

Seriously this how a waitress or waiter should approach a customer in hospitality industry. The waitress was informed to my friend who is an Executive chef that his voice is too loud inside the restaurant, if he doesn't lower his voice tone might throw us out. We went to dined in the steak house Restuarant. I am an F&B Operations Manager with 18 years' experience working in the hospitality industry around the world with 97 nationalities but never seen this service in my life. What had surprised us is the poor service, attitude, communication and lack of training of the entire hotel staff and specially the waitress in the steak house restaurant. We just wanted to go out of our town and travelled to Hobbs to chill and play casino. The Company’s strategy has continued to evolve from an owner and manager of gaming and racing properties into an omni-channel provider of retail and online gaming, live racing, and sports betting entertainment.I have booked for one night stay at Zia Park & Casino together with two of my colleagues. We also offer live sports betting at our properties in Colorado, Illinois, Indiana, Iowa, Michigan, Mississippi, Pennsylvania and West Virginia. Penn National Gaming owns, operates, or has ownership interests in 42 gaming and racing properties in 20 states and video gaming terminal operations with a focus on slot machine entertainment. Zia Park is the premier location for banquets and corporate functions in Hobbs. The property includes a 154 room hotel, an entertainment venue with live bands every weekend and three restaurants - the Centennial Steakhouse, the Turf Club Restaurant and the Starting Gate Bar & Grill.

Zia Park Casino, Hotel & Racetrack located in Hobbs, New Mexico offers 750 slot machines, simulcast racing and live thoroughbred horse racing.

Zia park casino hotel hobbs nm